Even though the reason is still unknown, the PlayFish will let you receive the delayed diamonds.
From Simcity Social Guides
Folks are having some problems in their purchased diamonds lately in "SimCity Social", players recently are having some problems in receiving their diamonds credited to them in the game. Most of this poor players really took it to the management demanding some answer to what made the delays, and with due respect to its loyal patrons, SimCity addressed the complaints by releasing an official statement explaining the delay and reassuring every complaining player that the said purchased Diamonds will reach them in due time. Although admittedly that the delay was somehow caused by some technical glitches in the game which PlayFish earnestly resolved the issue.
PlayFish on their statement; "We are aware the some players are currently experiencing longer than normal delay in their in game cash showing in their game after the purchase. Rest assured that this is just a delay in the delivery which the team is working on resolving. All in game cash purchased will show up in your game."
None is yet known to what have might have caused the delay but it has been resolved. The said delays ranges from 15 minutes to almost half a day to some players who have just bought some in game cash for their game, due to the delays folks who have waited their Diamonds was a bit worried that they might have be scammed or sort maybe because in the previous days some players also received notices from allegedly the developers who promised free Diamonds to the recipients but none of these Diamonds ever reached their supposed beneficiaries, PlayFish have not yet published any statement about the issue although their name was also being used in the supposed notices.
Although it was a bit wary days previously especially for those who have bought a considerable amount of SimCity Social Diamonds who anxiously waited for hours to receive their purchased in-game cash, could now at least breathe in relief after the issue has been addressed in time by PlayFish.It is glad to hear that the folks behind SimCity Social responded in time before things get a little worrisome than supposed to.
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