Here are some frequently asked questions from players about missing items like gifts, free and purchasable game items when they play The Sims Social. disappearing rooms along with it's doors and windows. Refer here to find solutions on your problems.
- "I've lost my room! - Items disappeared after selling my room!"
- Enter the game and access the Shop. Refer below for the icon.
- By default, you will be taken to the Shop Tab. Go to your Storage Tab(refer above pic).
- You should be able to see your lost items here(refer above pic).
- Some players might experience bugs, To solve this, find and click the "Rooms" icon located at the left side of your Storage window. By default, it is set to "All".
- You might also have a second or third Storage page. Click on the blue triangular arrow to move between pages.
- If you still can't find your room. Go back and check where you bought your room or game item. The icon should look like this:
- If the portrait has a blue box in the upper left corner, means you have successfully purchased this item and you have it in your storage. Otherwise, you did't successfully purchased the item due to insufficient money or cash.
- "Can't find energy or any game items my friends gifted me."
- "Where are my crafted items?"
- Enter the game and access the Craft Window, refer below for the Craft icon.
- You need to check your Backpack to find your gifts and crafted items.
- You can also find your crafted items in the Crafting Tab.
- Find the crafting recipe you just made and click on "USE" to activate the item.
- "I purchased something with my Sin Cash but the item is nowwhere to be found."
- "I accidentally purchased and item with my Sim Cash without the confirmation window."
- If you're having trouble with Sim Crash purchases(Real Cash Purchases), go to EA Customer Support Page and fill out a support ticket.
- Click on "Contact Us" to get started. You need to create a new Log-in account to be able to sedn our support ticket.
- Include your Facebook ID and some screen shots to suport your report.
The Sims Social Guide: Beyond the Tutorial For Beginners >>
The Sims Social Sneak Peek: Task List >>
The Sims Social Guide: Levitation Technique >>
The Sims Social: Materials Summary Table >>
The Sims Social Tips: Build a Room For Free >>
The Sims Social Guide: Feed Items >>